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Ellis Glass is committed to excellence in serving all customers, including people with disabilities. We welcome your feedback on how we provide our goods, services, and facilities.
Accessible Formats and Communication Supports
Accessible formats and communication supports are available upon request. If you require information or feedback mechanisms in an alternative format, please notify us, and we will consult with you to provide a suitable format in a timely manner at no extra cost.
How to Submit Feedback
You can provide feedback or request accessible formats through any of the following channels:
· Email: admin@ellisglass.com
· Phone: 519-537-6971
· Mail / In Person: 90 Lansdowne Ave Woodstock ON N4T 1P1
Our Response Process
All feedback will be reviewed by our Human Resources team. Customers can expect an acknowledgement of their inquiry or feedback within 3 to 5 business days, outlining any resulting actions or resolutions taken to address accessibility concerns.